{"id":69,"date":"2025-03-10T07:59:56","date_gmt":"2025-03-10T07:59:56","guid":{"rendered":"https:\/\/fse.jegtheme.com\/ibiza\/help-center\/"},"modified":"2025-03-10T07:59:56","modified_gmt":"2025-03-10T07:59:56","slug":"help-center","status":"publish","type":"page","link":"https:\/\/fse.jegtheme.com\/ibiza\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"\n<div class=\"section-wrapper\" data-id=\"Gt1zGH\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-Gt1zGH layout-fullwidth align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-6chP85\"><div class=\"guten-column-wrapper\" data-id=\"6chP85\">\n<div class=\"guten-element guten-popup-builder guten-AmqL5U\" data-trigger=\"click\" data-anchor=\"offcanvas\" data-close-overlay=\"true\"><div class=\"guten-popup guten-popup-center guten-popup-side-space\"><div class=\"guten-popup-overlay\"><\/div><div class=\"guten-popup-wrapper guten-popup-wrapper-center\"><div class=\"guten-popup-content animated guten-element-hide desktop-fadeInDown\"><div class=\"guten-popup-close\"><i class=\"gtn gtn-x-line\"><\/i><\/div><div class=\"guten-popup-container\">\n<div class=\"guten-element guten-popup-content-inner above\"><div class=\"guten-popup-content-wrapper\">\n<div class=\"section-wrapper\" data-id=\"Izt8Pk\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-Izt8Pk layout-boxed align-middle\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-653C8V\"><div class=\"guten-column-wrapper\" data-id=\"653C8V\">\n<div class=\"guten-element guten-wrap-helper no-margin guten-AKeTxn\"><div class=\"guten-inner-wrap\" data-id=\"AKeTxn\"><div id=\"guten-kncfze\" class=\"guten-element guten-nav-menu nav-menu break-point-mobile submenu-click-title \" data-item-indicator=\"gtn gtn-down-arrow1-light\" data-item-indicator-type=\"icon\" data-item-indicator-svg=\"\" data-close-on-click=\"1\" aria-label=\"\">\n\t\t\t<div class=\"gutenverse-hamburger-wrapper\">\n\t\t\t\t<button class=\"gutenverse-hamburger-menu\" aria-label=\"\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"gtn gtn-grip-lines-solid\"><\/i>\n\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t\t<div class=\"guten-nav-overlay\"><\/div>\n\t\t\t<div class=\"gutenverse-menu-wrapper\"><div class=\"gutenverse-menu-container\"><ul id=\"menu-ibiza-1\" class=\"gutenverse-menu\"><li id=\"menu-item-74\" class=\"menu-item-74  menu-item menu-item-type-custom menu-item-object-custom menu-item-home\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/\" aria-label=\"Home\">Home<\/a><\/li>\n<li id=\"menu-item-75\" class=\"menu-item-75  menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/rooms\/\" aria-label=\"Rooms\">Rooms<\/a>\n<ul class=\"sub-menu\">\n<li id=\"menu-item-76\" class=\"menu-item-76  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/room-details\/\" aria-label=\"Room Details\">Room Details<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-77\" class=\"menu-item-77  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/offers\/\" aria-label=\"Offers\">Offers<\/a><\/li>\n<li id=\"menu-item-78\" class=\"menu-item-78  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/about\/\" aria-label=\"About\">About<\/a><\/li>\n<li id=\"menu-item-79\" class=\"menu-item-79  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/help-center\/\" aria-label=\"Help Center\">Help Center<\/a><\/li>\n<li id=\"menu-item-80\" class=\"menu-item-80  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/blog\/\" aria-label=\"Blog\">Blog<\/a><\/li>\n<li id=\"menu-item-81\" class=\"menu-item-81  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/contact\/\" aria-label=\"Contact\">Contact<\/a><\/li>\n<\/ul><\/div>\n\t\t\t\t<div>\n\t\t\t\t\t<div class=\"gutenverse-nav-identity-panel\">\n\t\t\t\t\t\t<div class=\"gutenverse-nav-site-title\">\n\t\t\t\t\t\t\t<a aria-label=\"\" href=\"https:\/\/fse.jegtheme.com\/ibiza\" class=\"gutenverse-nav-logo\"><img fetchpriority=\"high\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/fse.jegtheme.com\/ibiza\/wp-content\/uploads\/sites\/74\/2025\/03\/logo-ibiza-light.webp\" alt=\"Ibiza - Luxury Hotel &amp; Resort Full Site Editing (FSE) WordPress Theme\" width=\"512\" height=\"285\"><\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<button class=\"gutenverse-close-menu\" aria-label=\"\"><i aria-hidden=\"true\" class=\"gtn gtn-times-solid\"><\/i><\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"IfjuoC\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-IfjuoC layout-fullwidth align-stretch\"><div class=\"guten-container guten-column-gap-default\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-mayuzT\"><div class=\"guten-column-wrapper\" data-id=\"mayuzT\">\n<div class=\"guten-element guten-wrap-helper no-margin guten-wqnkAy hide-mobile with-url\" onclick=\"window.open('#offcanvas', '_self');\"><div class=\"guten-inner-wrap\" data-id=\"wqnkAy\">\n<div class=\"wp-block-gutenverse-image guten-element guten-image guten-IBeO8F\"><div class=\"guten-image-wrapper\"><img decoding=\"async\" class=\"gutenverse-image-box-filled\" src=\"https:\/\/fse.jegtheme.com\/ibiza\/wp-content\/uploads\/sites\/74\/2025\/03\/offcanvas.png\" height=\"40\" width=\"136\"\/><\/div><\/div>\n\n\n\n<h5 class=\"wp-block-gutenverse-heading guten-element guten-tDgrGM\">Menu<\/h5>\n<\/div><\/div>\n\n\n<div id=\"guten-COIK2D\" class=\"guten-element guten-nav-menu nav-menu break-point-tablet submenu-click-title hide-desktop hide-tablet \" data-item-indicator=\"gtn gtn-down-arrow1-light\" data-item-indicator-type=\"icon\" data-item-indicator-svg=\"\" data-close-on-click=\"1\" aria-label=\"\">\n\t\t\t<div class=\"gutenverse-hamburger-wrapper\">\n\t\t\t\t<button class=\"gutenverse-hamburger-menu\" aria-label=\"\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"gtn gtn-grip-lines-solid\"><\/i>\n\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t\t<div class=\"guten-nav-overlay\"><\/div>\n\t\t\t<div class=\"gutenverse-menu-wrapper\"><div class=\"gutenverse-menu-container\"><ul id=\"menu-ibiza-2\" class=\"gutenverse-menu\"><li id=\"menu-item-74\" class=\"menu-item-74  menu-item menu-item-type-custom menu-item-object-custom menu-item-home\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/\" aria-label=\"Home\">Home<\/a><\/li>\n<li id=\"menu-item-75\" class=\"menu-item-75  menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/rooms\/\" aria-label=\"Rooms\">Rooms<\/a>\n<ul class=\"sub-menu\">\n<li id=\"menu-item-76\" class=\"menu-item-76  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/room-details\/\" aria-label=\"Room Details\">Room Details<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-77\" class=\"menu-item-77  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/offers\/\" aria-label=\"Offers\">Offers<\/a><\/li>\n<li id=\"menu-item-78\" class=\"menu-item-78  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/about\/\" aria-label=\"About\">About<\/a><\/li>\n<li id=\"menu-item-79\" class=\"menu-item-79  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/help-center\/\" aria-label=\"Help Center\">Help Center<\/a><\/li>\n<li id=\"menu-item-80\" class=\"menu-item-80  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/blog\/\" aria-label=\"Blog\">Blog<\/a><\/li>\n<li id=\"menu-item-81\" class=\"menu-item-81  menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"javascript:void(0);\" data-href=\"https:\/\/fse.jegtheme.com\/ibiza\/contact\/\" aria-label=\"Contact\">Contact<\/a><\/li>\n<\/ul><\/div>\n\t\t\t\t<div>\n\t\t\t\t\t<div class=\"gutenverse-nav-identity-panel\">\n\t\t\t\t\t\t<div class=\"gutenverse-nav-site-title\">\n\t\t\t\t\t\t\t<a aria-label=\"\" href=\"https:\/\/fse.jegtheme.com\/ibiza\" class=\"gutenverse-nav-logo\"><img fetchpriority=\"high\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/fse.jegtheme.com\/ibiza\/wp-content\/uploads\/sites\/74\/2025\/03\/logo-ibiza-light.webp\" alt=\"Ibiza - Luxury Hotel &amp; Resort Full Site Editing (FSE) WordPress Theme\" width=\"512\" height=\"285\"><\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<button class=\"gutenverse-close-menu\" aria-label=\"\"><i aria-hidden=\"true\" class=\"gtn gtn-times-solid\"><\/i><\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\n<div class=\"wp-block-gutenverse-divider guten-element guten-divider guten-vIRitP\"><div class=\"guten-divider-wrapper\"><div class=\"guten-divider-default guten-divider-line guten-divider-regular\"><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-fUTt2O\"><div class=\"guten-column-wrapper\" data-id=\"fUTt2O\">\n<div class=\"wp-block-gutenverse-image guten-element guten-image guten-TmguFA\"><div class=\"guten-image-wrapper\"><img decoding=\"async\" class=\"gutenverse-image-box-filled\" src=\"https:\/\/fse.jegtheme.com\/ibiza\/wp-content\/uploads\/sites\/74\/2025\/03\/logo-ibiza-light.webp\" height=\"285\" width=\"512\"\/><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-EfOl1X hide-mobile\"><div class=\"guten-column-wrapper\" data-id=\"EfOl1X\">\n<div class=\"guten-element guten-trb5gb guten-icon-box icon-position-left\"><a class=\"\" href=\"#\"><div class=\"guten-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header\"><div class=\"icon style-color type-image\"><img decoding=\"async\" src=\"https:\/\/designer.gutenverse.com\/ibiza\/wp-content\/uploads\/sites\/185\/2025\/03\/entypo_old-phone.png\"\/><\/div><\/div><div class=\"icon-box icon-box-body\"><h2 class=\"title\">(+62) 8152 254 239<\/h2><p class=\"icon-box-description\"><br><\/p><\/div><\/div><\/a><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-divider guten-element guten-divider guten-VYWPMK\"><div class=\"guten-divider-wrapper\"><div class=\"guten-divider-default guten-divider-line guten-divider-regular\"><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"3BUx4G\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-3BUx4G layout-fullwidth align-bottom\"><div class=\"guten-background-overlay\"><\/div><div class=\"guten-container guten-column-gap-default\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-OZ5373\"><div class=\"guten-column-wrapper\" data-id=\"OZ5373\">\n<h1 class=\"wp-block-gutenverse-heading guten-element guten-lXZg4K\">Help Center<\/h1>\n<\/div><\/div>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"Skx1qa\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-Skx1qa layout-boxed align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-1WAww4\"><div class=\"guten-column-wrapper\" data-id=\"1WAww4\">\n<div class=\"section-wrapper\" data-id=\"1EG5kc\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-1EG5kc layout-boxed align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-3vVHJZ sticky-desktop guten-sticky sticky-top\" id=\"effectiv-general-faq\" data-id=\"3vVHJZ\"><div class=\"guten-data\"><div data-var=\"stickyData3vVHJZ\" data-value=\"{&quot;sticky&quot;:{&quot;Desktop&quot;:true,&quot;Tablet&quot;:false},&quot;stickyShowOn&quot;:&quot;both&quot;,&quot;stickyPosition&quot;:&quot;top&quot;,&quot;stickyEase&quot;:&quot;none&quot;,&quot;stickyDuration&quot;:0.25,&quot;topSticky&quot;:{&quot;Desktop&quot;:{&quot;point&quot;:&quot;40&quot;,&quot;unit&quot;:&quot;px&quot;}},&quot;bottomSticky&quot;:{&quot;Desktop&quot;:{&quot;point&quot;:&quot;0&quot;,&quot;unit&quot;:&quot;px&quot;}}}\"><\/div><\/div><div class=\"sticky-wrapper\" data-id=\"3vVHJZ\"><div class=\"guten-column-wrapper\">\n<h2 class=\"wp-block-gutenverse-heading guten-element guten-rIbRHS\">Accommodation Question<\/h2>\n\n\n\n<div class=\"guten-element gutenverse-text-editor guten-qBPhKY\"><div class=\"text-content-inner\">\n<p>From plush bedding to state-of-the-art facilities, our accommodations cater to every need, ensuring a restful and memorable stay.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-7O7XVV\"><div class=\"guten-column-wrapper\" data-id=\"7O7XVV\">\n<div class=\"guten-element guten-accordions guten-ZuqVZ0\">\n<div class=\"accordion-item guten-uxkEXU active\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">What types of rooms do you offer?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-5GewHh\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Are the rooms non-smoking?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-f3Thsh\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Are pets allowed in the hotel?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-2l4oIy\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Do rooms have air conditioning\/heating?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-F67fL5\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Is there Wi-Fi in the rooms?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"dOvgzM\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-dOvgzM layout-boxed align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-w0OXUc\"><div class=\"guten-column-wrapper\" data-id=\"w0OXUc\">\n<div class=\"guten-element guten-accordions guten-1fzMND\">\n<div class=\"accordion-item guten-evnRYR active\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">How do I make a reservation?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-7OQtl5\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Can I modify or cancel my reservation?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-bUxFD1\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">What is your cancellation policy?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-ZqyCmj\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">How do I know if my reservation is confirmed?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-y29Tt6\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Do you offer any special packages or discounts?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-bOnuLD sticky-desktop guten-sticky sticky-top\" id=\"effectiv-general-faq\" data-id=\"bOnuLD\"><div class=\"guten-data\"><div data-var=\"stickyDatabOnuLD\" data-value=\"{&quot;sticky&quot;:{&quot;Desktop&quot;:true,&quot;Tablet&quot;:false},&quot;stickyShowOn&quot;:&quot;both&quot;,&quot;stickyPosition&quot;:&quot;top&quot;,&quot;stickyEase&quot;:&quot;none&quot;,&quot;stickyDuration&quot;:0.25,&quot;topSticky&quot;:{&quot;Desktop&quot;:{&quot;point&quot;:&quot;40&quot;,&quot;unit&quot;:&quot;px&quot;}},&quot;bottomSticky&quot;:{&quot;Desktop&quot;:{&quot;point&quot;:&quot;0&quot;,&quot;unit&quot;:&quot;px&quot;}}}\"><\/div><\/div><div class=\"sticky-wrapper\" data-id=\"bOnuLD\"><div class=\"guten-column-wrapper\">\n<h2 class=\"wp-block-gutenverse-heading guten-element guten-LI7pyA\">Booking Question<\/h2>\n\n\n\n<div class=\"guten-element gutenverse-text-editor guten-xbmp08\"><div class=\"text-content-inner\">\n<p>Booking your stay with us is simple and convenient.<\/p>\n\n\n\n<p>Our platform allows you to easily select your preferred<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"dxIayG\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-dxIayG layout-boxed align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-8Km2Wd sticky-desktop guten-sticky sticky-top\" id=\"effectiv-general-faq\" data-id=\"8Km2Wd\"><div class=\"guten-data\"><div data-var=\"stickyData8Km2Wd\" data-value=\"{&quot;sticky&quot;:{&quot;Desktop&quot;:true,&quot;Tablet&quot;:false},&quot;stickyShowOn&quot;:&quot;both&quot;,&quot;stickyPosition&quot;:&quot;top&quot;,&quot;stickyEase&quot;:&quot;none&quot;,&quot;stickyDuration&quot;:0.25,&quot;topSticky&quot;:{&quot;Desktop&quot;:{&quot;point&quot;:&quot;40&quot;,&quot;unit&quot;:&quot;px&quot;}},&quot;bottomSticky&quot;:{&quot;Desktop&quot;:{&quot;point&quot;:&quot;0&quot;,&quot;unit&quot;:&quot;px&quot;}}}\"><\/div><\/div><div class=\"sticky-wrapper\" data-id=\"8Km2Wd\"><div class=\"guten-column-wrapper\">\n<h2 class=\"wp-block-gutenverse-heading guten-element guten-FLYqxa\">Payment Question<\/h2>\n\n\n\n<div class=\"guten-element gutenverse-text-editor guten-PZqzfB\"><div class=\"text-content-inner\">\n<p>We offer a seamless and secure payment process for your convenience. Our platform accepts a variety of payment methods.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-ZijApH\"><div class=\"guten-column-wrapper\" data-id=\"ZijApH\">\n<div class=\"guten-element guten-accordions guten-6MWWHb\">\n<div class=\"accordion-item guten-26klBU active\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">What payment methods do you accept?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-stXtF5\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Do you require a deposit?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-0Mwmj1\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">When will I be charged for my stay?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-xySOQX\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Do you accept payment in foreign currency?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion-item guten-3nU9bz\"><div class=\"accordion-heading\"><div class=\"accordion-icon\"><span class=\"accordion-icon-open\"><i class=\"gtn gtn-times-solid\"><\/i><\/span><span class=\"accordion-icon-closed\"><i class=\"gtn gtn-plus-solid\"><\/i><\/span><\/div><span class=\"accordion-text\">Can I pay for my stay in advance?<\/span><\/div><div class=\"accordion-body\"><div class=\"accordion-content\">\n<p>Sed vehicula id eros at finibus. In bibendum sem nec malesuada tempus. Sed uctor congue ex a congue. Mauris porttitor metus quis tincidunt vulputate. Morbi tincidunt augue nec enim hendrerit dapibus. Maecenas accumsan.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"akM3I6\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-akM3I6 layout-fullwidth align-stretch\"><div class=\"guten-container guten-column-gap-default\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-KgNDbe\"><div class=\"guten-column-wrapper\" data-id=\"KgNDbe\">\n<div class=\"section-wrapper\" data-id=\"N01eY6\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-N01eY6 layout-fullwidth align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-oYRqni\"><div class=\"guten-column-wrapper\" data-id=\"oYRqni\">\n<div class=\"section-wrapper\" data-id=\"P3X58U\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-P3X58U layout-fullwidth align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-FqhQU8\"><div class=\"guten-column-wrapper\" data-id=\"FqhQU8\">\n<div class=\"wp-block-gutenverse-divider guten-element guten-divider guten-1mAzwB\"><div class=\"guten-divider-wrapper\"><div class=\"guten-divider-default guten-divider-line guten-divider-regular\"><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-wTt5d4\"><div class=\"guten-column-wrapper\" data-id=\"wTt5d4\">\n<div class=\"wp-block-gutenverse-image guten-element guten-image guten-09oUkD\"><div class=\"guten-image-wrapper\"><img decoding=\"async\" class=\"gutenverse-image-box-filled\" src=\"https:\/\/fse.jegtheme.com\/ibiza\/wp-content\/uploads\/sites\/74\/2025\/03\/logo-ibiza-light.webp\" height=\"285\" width=\"512\"\/><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-27Uo5M hide-mobile\"><div class=\"guten-column-wrapper\" data-id=\"27Uo5M\">\n<div class=\"wp-block-gutenverse-divider guten-element guten-divider guten-XnKFfe\"><div class=\"guten-divider-wrapper\"><div class=\"guten-divider-default guten-divider-line guten-divider-regular\"><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"3nzFEi\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-3nzFEi layout-fullwidth align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-hyuPIE\"><div class=\"guten-column-wrapper\" data-id=\"hyuPIE\">\n<h3 class=\"wp-block-gutenverse-heading guten-element guten-xTHKJr\">About Ibiza<\/h3>\n\n\n\n<div class=\"guten-element gutenverse-text-editor guten-pPO81M\"><div class=\"text-content-inner\">\n<p>Welcome to Ibiza, a luxury hotel &amp; resort offering an unrivaled experience of comfort, elegance and personal service.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"guten-element guten-social-icons guten-sksmFE circle horizontal fill\">\n<div class=\"guten-element guten-social-icon guten-GpagA5 facebook\"><a id=\"guten-GpagA5\" href=\"#\"><i class=\"gtn gtn-facebook-light\"><\/i><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-social-icon guten-GP7TQC twitter\"><a id=\"guten-GP7TQC\" href=\"#\"><i class=\"fab fa-x-twitter\"><\/i><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-social-icon guten-gu7KR9 instagram\"><a id=\"guten-gu7KR9\" href=\"#\"><i class=\"gtn gtn-instagram-1-light\"><\/i><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-social-icon guten-pOVNb9 youtube\"><a id=\"guten-pOVNb9\" href=\"#\"><i class=\"gtn gtn-youtube-v-light\"><\/i><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-LTU3vs\"><div class=\"guten-column-wrapper\" data-id=\"LTU3vs\">\n<h3 class=\"wp-block-gutenverse-heading guten-element guten-wCbRMc\">Terms<\/h3>\n\n\n\n<div class=\"guten-element guten-icon-list guten-QUQHj3\">\n<div class=\"guten-element guten-icon-list-item guten-1r2OGs\"><a id=\"guten-1r2OGs\" href=\"#\"><i class=\"gtn gtn-minus-light\"><\/i><span class=\"list-text \">Privacy Policy<\/span><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-icon-list-item guten-LCdsPK\"><a id=\"guten-LCdsPK\" href=\"#\"><i class=\"gtn gtn-minus-light\"><\/i><span class=\"list-text \">Terms and Conditions<\/span><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-icon-list-item guten-8Fs8ow\"><a id=\"guten-8Fs8ow\" href=\"#\"><i class=\"gtn gtn-minus-light\"><\/i><span class=\"list-text \">Refund Policy<\/span><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-icon-list-item guten-i5HKJn\"><a id=\"guten-i5HKJn\" href=\"#\"><i class=\"gtn gtn-minus-light\"><\/i><span class=\"list-text \">Support<\/span><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-9c0yN5\"><div class=\"guten-column-wrapper\" data-id=\"9c0yN5\">\n<h2 class=\"wp-block-gutenverse-heading guten-element guten-DbMxeu\">Useful Links<\/h2>\n\n\n\n<div class=\"guten-element guten-icon-list guten-M79GF1\">\n<div class=\"guten-element guten-icon-list-item guten-2mfSz8\"><a id=\"guten-2mfSz8\"><i class=\"fas fa-map-marker-alt\"><\/i><span class=\"list-text \">Jl. Pantai Kuta No. 34, Badung, Bali.<\/span><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-icon-list-item guten-f2ROj8\"><a id=\"guten-f2ROj8\"><i class=\"fas fa-envelope\"><\/i><span class=\"list-text \">admin@support.com<\/span><\/a><\/div>\n\n\n\n<div class=\"guten-element guten-icon-list-item guten-v064Z4\"><a id=\"guten-v064Z4\"><i class=\"fas fa-phone\"><\/i><span class=\"list-text \">+62 21 2345 6789<\/span><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-d8qmBb\"><div class=\"guten-column-wrapper\" data-id=\"d8qmBb\">\n<h3 class=\"wp-block-gutenverse-heading guten-element guten-pZ5DKm\">Subscribe Our Newsletter<\/h3>\n\n\n\n<div class=\"section-wrapper\" data-id=\"RQ9J9v\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-RQ9J9v layout-boxed align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-ntVzub\"><div class=\"guten-column-wrapper\" data-id=\"ntVzub\">\n<form style=\"display:none\" class=\"guten-element guten-form-builder guten-4elOvi\" data-form-id=\"84\" data-hide-after=\"false\" data-redirect=\"\">\n<div class=\"guten-element guten-wrap-helper no-margin guten-Pcc6MV flex\"><div class=\"guten-inner-wrap\" data-id=\"Pcc6MV\">\n<div class=\"guten-element guten-form-input-email guten-form-input guten-input-position-top guten-q1vDHg hide-label hide-helper\"><div class=\"label-wrapper\"><\/div><div class=\"main-wrapper\"><input data-validation=\"{&quot;type&quot;:&quot;email&quot;,&quot;required&quot;:false,&quot;validationType&quot;:&quot;none&quot;,&quot;validationWarning&quot;:&quot;Input Invalid&quot;}\" placeholder=\"Enter your email\" name=\"input-email\" class=\"gutenverse-input gutenverse-input-email\" type=\"email\"\/><div class=\"validation-error\">Input Invalid<\/div><\/div><\/div>\n\n\n\n<div class=\"guten-element guten-button-wrapper guten-submit-wrapper guten-mw2u3M\"><div class=\"form-notification\"><\/div><button class=\"guten-button gutenverse-input-submit guten-button-sm\" type=\"submit\"><i class=\"fa-lg gtn gtn-arrow-up-right-line\"><\/i><span><\/span><\/button><div class=\"gutenverse-input-submit-loader\"><i class=\"fas fa-spinner fa-spin\"><\/i><\/div><\/div>\n<\/div><\/div>\n<\/form>\n<\/div><\/div>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"section-wrapper\" data-id=\"dhaT9S\"><section class=\"wp-block-gutenverse-section guten-element guten-section guten-dhaT9S layout-fullwidth align-stretch\"><div class=\"guten-container guten-column-gap-no\">\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-K25aoc\"><div class=\"guten-column-wrapper\" data-id=\"K25aoc\">\n<div class=\"guten-element gutenverse-text-editor guten-zjXkjd\"><div class=\"text-content-inner\">\n<p>Hotel &amp; Resort WordPress Theme. Powered by <a href=\"https:\/\/gutenverse.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gutenverse Blocks Addons<\/a>.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-gutenverse-column guten-element guten-column guten-OMaljg\"><div class=\"guten-column-wrapper\" data-id=\"OMaljg\">\n<div class=\"guten-element gutenverse-text-editor guten-Sx4N9N\"><div class=\"text-content-inner\">\n<p>Copyright \u00a9 2025. All rights reserved.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank-canvas","meta":{"footnotes":""},"class_list":["post-69","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fse.jegtheme.com\/ibiza\/wp-json\/wp\/v2\/pages\/69"}],"collection":[{"href":"https:\/\/fse.jegtheme.com\/ibiza\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fse.jegtheme.com\/ibiza\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fse.jegtheme.com\/ibiza\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fse.jegtheme.com\/ibiza\/wp-json\/wp\/v2\/comments?post=69"}],"version-history":[{"count":0,"href":"https:\/\/fse.jegtheme.com\/ibiza\/wp-json\/wp\/v2\/pages\/69\/revisions"}],"wp:attachment":[{"href":"https:\/\/fse.jegtheme.com\/ibiza\/wp-json\/wp\/v2\/media?parent=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}