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FAQ
Welcome to the Starlinx FAQ page, your go-to resource for quick answers and helpful info. Whether you’re curious about our internet plans, installation process, billing, or technical support, we’ve made it easy to find everything you need in one place.
We believe in keeping things simple, transparent, and stress-free. That’s why we’ve compiled the most common questions from our customers—so you can get the answers you need without the wait.
General Questions
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How do I check if your service is available in my area?
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What internet speed do I need for my household?
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Do you offer unlimited data plans?
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Can I use my own router, or do I need to rent one?
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Support & Troubleshooting
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How can I check for outages in my area?
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Why is my internet slower than usual?
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How do I reset my Wi-Fi password?
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What should I do if my internet suddenly stops working?
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Pricing & Billing
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How much does your internet service cost?
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Are there any hidden fees?
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What payment methods do you accept?
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Can I upgrade or downgrade my plan anytime?
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